Information collected from you
To be able to obtain information about our products and services you are required to provide us with a valid email ID, your contact details. This enables us to provide you the relevant information whether by sending a representative or otherwise, without the botheration of asking you for your address details repeatedly. We may ask you for further information from time to time in order to cater to your needs. The information that you provide will not be shared with anybody without your prior explicit consent. This information will help us in providing you with even better service levels than you have come to expect from Group. We may also collect information about your preferences. For example what type of property you may be interested in. We may possibly keep on recording information relating to customer service requests as well as other correspondence, such as emails or letters, sent to us. Your responses to online surveys, questionnaires etc may also be kept on record for us to better understand your needs and requirements.
Storage and Maintenance of Information collected
Although the Group may store or track information about visitor, Group shall not be obligated to do so and may delete any information and records, in whole or in part, solely at its discretion.
Usage of the information collected
The information collected from our users / visitors is used mainly to enhance the end user experience. The email and other contact information provided may be used to send promotional offers, newsletter to contact users in case of any emergency or booking conflict.
No information regarding personal details of its users and members is rented or sold to any third parties whatsoever. However, statistical analysis details may be shared with our affiliates, partners or third party associates to gain a better understanding of user / visitor behavior on the www.thewavegroup.com. The information shared would be aggregate form and no personal information would be shared with any party whatsoever.
The Group will share personal information only in the following cases:
strives to protect the personally identifiable information of the users.
The Group may disclose the personally identifiable information only on:
- Authorized explicitly by the user/Visitor
- Required by the Governing laws of the land
- Required for provision of a requested service
Please note that Group may sell, share or transfer personally identifiable information about its customers with any successor in interest (e.g. if the Group is sold to a third party). Should Group be legally required to disclose any personal information about a user / visitor in case it is demanded by law enforcement authorities in connection with any investigation, or civil or administrative authorities in connection with a case of civil or administrative investigation, in such cases this information will be shared with the concerned authorities.
Options for Promotional Information and Communication
Users reserve the right to opt-out of receiving any promotional or other communications from Group or any of its affiliates. Should you choose to opt out, please do so by visiting the site, signing in and then unchecking the receive newsletter option.